Guarantee
Lymph Flow Guarantee: How the 60-Day Refund Works
The guarantee is the best-documented thing about this product. That is a low bar on a label with no Supplement Facts panel, but the terms are real: a window, an address, a procedure and two timings, all supplied and all specific enough to use.
Lymph Flow has a 60-day money-back guarantee from purchase.
To claim, call the order line with your order ID, then post the return with your full name, email and order ID. The buyer pays return shipping, with tracking.
The terms, as supplied
Transcribed from the seller pack. Nothing here is inferred, and nothing supplied has been left out.
| Detail | What we were actually given |
|---|---|
| Window | 60 days from purchase, unless the sales page prints a longer window, in which case the sales page governs |
| When it starts | From purchase — not from delivery, and not from first use. |
| How to start a claim | Call +1 (302) 200-3480 with the order ID |
| Where to post | 280 Park Avenue, Floor 19, New York, NY 10017, USA |
| What to enclose | Your full name, email and order ID. |
| Who pays return postage | Buyer pays return shipping, with tracking |
| Refund timing | 3 to 5 business days after the return is credited, then a further 5 to 10 days to reach the card |
| On the bottle | Nothing. No guarantee, window or returns address is printed on the label. |
| On the marketing | A 60-day money-back roundel appears on the graphic. The roundel itself names no period. |
Read the last two rows as the pattern of this product in miniature: the substance is in the seller pack, and the bottle carries the picture. It is worth noting the hedge in the first row as well. The window is sixty days unless the sales page prints a longer one, in which case the sales page governs — so the number on the checkout screen at the moment you buy is the number that binds, and this page reports the floor rather than the ceiling.
When the clock starts
From purchase. Drag the slider to see the window run, and note what has to happen inside it: a parcel has to arrive, a bottle has to be used for long enough to judge, and a return has to be posted and credited.
Sixty days is a genuinely long window by the standards of this category, and the honest reading is that it is long enough for a buyer to receive a bottle, take it daily for a month or more, and decide — which is exactly what a satisfaction guarantee should be for.
What eats into sixty days
Three things eat into it, and none of them is published as a number. Transit time, because no carrier or delivery estimate was supplied. The life of a bottle, which is between 30 and 49 servings depending on a dropper volume nobody has printed. And the return post, which is the buyer’s to arrange and pay for, with tracking. The refund timings then run on afterwards: 3 to 5 business days after the return is credited, then a further 5 to 10 days to reach the card.
Which pack fits inside it
This is the practical decision the window forces, and it is the one recommendation this site makes about buying.
| Pack | Servings | Days at one serving a day | Finishes inside 60 days? |
|---|---|---|---|
| One bottle | 30 to 49 | 30 to 49 | Yes, on every reading of the dropper question |
| Three bottles | 90 to 147 | 90 to 147 | No. Two of the three are still unopened when the window shuts |
| Six bottles | 180 to 294 | 180 to 294 | No. Five of the six are still unopened |
Buy the pack you could finish, or at least judge, inside the window. On this product that is one bottle, and the recommendation costs nothing to make because no prices were supplied at all — there is no per-bottle saving to trade against it. The pricing page sets out what was and was not published.
The questions the terms do not answer
Four things a buyer would reasonably want to know before relying on the window. None of them appears in anything supplied, and all four are answerable in a sentence by the order desk.
| Question | What is published |
|---|---|
| Can an opened bottle be returned? | Nothing. The terms name a window, an address and a procedure, and say nothing about the condition of what is sent back. On a satisfaction guarantee for a liquid you have to taste to judge, this is the first question. |
| On a multi-bottle pack, is a partial return refunded? | Nothing. Nothing supplied says whether unopened bottles can be returned separately, or whether the whole pack must go back. |
| Is the original shipping cost refunded? | Nothing — and no shipping cost was published in the first place. Return postage is explicitly the buyer’s. |
| Is there a restocking or handling fee? | Nothing supplied mentions one, in either direction. |
This site will not guess at any of the four. What it will say is that the published terms are usable as far as they go, and that the four gaps are the ones to close in writing before relying on the window — by email, so there is a dated answer.
There is a fifth question that belongs here too, because it is specific to this product rather than to guarantees in general: what happens if the panel never arrives? A buyer who asks for the Supplement Facts panel and is not sent one has learned something, and the window is the mechanism that lets them act on it. That is the most useful thing the guarantee does on a product disclosing this little.
The one mark with a term behind it
Ten marks were supplied with this product. The money-back roundel is the only one of the ten with a real, checkable term attached to it anywhere in the material.
The one mark with a real term behind it: the pack publishes a 60-day window from purchase, a returns address, the return procedure and the refund timings. The roundel itself says only ‘100% satisfaction guaranteed’ and names no period.
So the mark is doing less work than the pack is: the pack publishes sixty days, an address and two timings, while the roundel publishes an adjective. Like the other nine, it is a pixel-for-pixel match for a file supplied with three other unrelated brands, and like the other nine it is not printed on the bottle.
The distinction matters because the roundel is what a buyer sees while deciding, and the terms are what they can actually use. The seals page sets out all ten.
How to claim
Call the order line with your order ID
+1 (302) 200-3480. Have the order email open: the order ID is the first thing the desk will ask for, and the website email address cannot look an order up.
Ask for the return to be logged, and get it in writing
Send the same request to [email protected] so there is a dated record of when you started the claim, inside the window.
Post it with tracking
To 280 Park Avenue, Floor 19, New York, NY 10017, USA, enclosing your full name, email and order ID. Buyer pays return shipping, with tracking, so keep the receipt and the tracking number.
Wait out the two clocks
3 to 5 business days after the return is credited, then a further 5 to 10 days to reach the card.
If it stalls, use the phone rather than email
The order line is the route that can see the order. The refund page sets out the procedure in full.
What the guarantee is and is not
What it is
- A real window with a real length: 60 days from purchase, published in writing.
- A real address to post to, and a stated list of what to enclose.
- Stated refund timings, which is more than most packs this desk receives supply.
- Long enough for one bottle to be finished and judged on any reading of the dropper question.
What it is not
- Evidence that the product works. A refund policy is a commercial term, not a finding.
- A substitute for a Supplement Facts panel. Money back does not tell you what you took.
- An answer on the horse chestnut form, or on the carrier, or on the serving volume.
- A promise about opened bottles, partial packs, shipping refunds or fees, none of which the terms address.
The left column is why buying terms score 2 out of 5 on this site rather than 1; the right is why they do not score higher. The scoring is set out row by row on the verdict page.
Questions about the guarantee
How long is the guarantee?
60 days from purchase, unless the sales page prints a longer window, in which case the sales page governs.
Does the window start when the parcel arrives?
No. It runs from purchase, so transit time comes out of it.
Can I return an opened bottle?
Nothing supplied says, in either direction. Ask the order line and get the answer in writing before you rely on it.
Who pays the return postage?
The buyer, with tracking. Keep the tracking number.
How long does the money take?
3 to 5 business days after the return is credited, then a further 5 to 10 days to reach the card.
Is the guarantee printed on the bottle?
No. Nothing about it appears on the label. The 60-day roundel is on a marketing graphic, and the roundel itself names no period.
Ask for the panel, and ask about the horse chestnut
A 2 fl oz bottle of liquid drops, two droppers a day, and no Supplement Facts panel on anything supplied with it. The only quantity that exists — 600 mg of blend a serving — is printed in a marketing graphic. No price was supplied either; the live figure and the 60-day return terms are on the seller’s checkout screen.
60-day window · Questions first? Call +1 (302) 200-3480